Effective date: March 30, 2026 · Last updated: March 30, 2026
This Cookie Policy explains how Reinx, Inc. (“Reinx,” “we,” “us,” or “our”) uses cookies and similar tracking technologies when you visit or interact with our website at reinx.ai, our web dashboard at app.reinx.ai, and our related services (collectively, the “Services”).
This Cookie Policy should be read together with our Privacy Policy, which provides further detail on how we collect, use, and protect your personal information. By continuing to use our Services, you consent to the use of cookies as described in this policy, subject to your cookie preference settings.
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work efficiently, provide information to site owners, and enable certain features and functionality.
Cookies may be set by the website you are visiting (“first-party cookies”) or by third parties whose services are integrated into the website (“third-party cookies”). Cookies may persist on your device for different durations: “session cookies” are deleted when you close your browser, while “persistent cookies” remain on your device until they expire or you manually delete them.
In addition to cookies, we may use the following similar technologies:
Throughout this policy, references to “cookies” include these similar technologies unless the context requires otherwise.
We classify the cookies used on our Services into the following categories:
These cookies are essential for the operation of our Services. They enable core functionality such as account authentication, session management, security features, and access to secure areas of the platform. Without these cookies, the Services cannot function properly. These cookies cannot be disabled.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| sb-auth-token | Supabase | User authentication and session management. | Session |
| sb-refresh-token | Supabase | Secure token refresh for persistent sessions. | 7 days |
| __stripe_mid | Stripe | Fraud prevention and payment security. | 1 year |
| __stripe_sid | Stripe | Stripe session identification for payment processing. | Session |
| cf_clearance | Cloudflare | DDoS protection and bot detection. | 30 min |
| __cf_bm | Cloudflare | Bot management and security verification. | 30 min |
| reinx_csrf | Reinx | Cross-site request forgery protection. | Session |
| reinx_consent | Reinx | Stores your cookie consent preferences. | 1 year |
These cookies enable enhanced functionality and personalisation. They remember your preferences and settings (such as dashboard layout, notification preferences, language, and timezone) so we can provide a customised experience. If you disable these cookies, some features may not work as intended.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| reinx_prefs | Reinx | Dashboard layout and display preferences. | 1 year |
| reinx_theme | Reinx | Light/dark mode preference. | 1 year |
| reinx_tz | Reinx | Timezone setting for transaction timestamps. | 1 year |
| reinx_tour | Reinx | Onboarding tour completion status. | Persistent |
These cookies help us understand how visitors interact with our Services by collecting information about pages visited, features used, user flows, and engagement patterns. This data is used to improve our platform, fix issues, and make informed product decisions. Analytics data is collected through PostHog (self-hosted product analytics) and Sentry (error tracking).
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| ph_* | PostHog | Product analytics: funnels, retention, feature usage. | 1 year |
| sentry-sc | Sentry | Error tracking and session replay for debugging. | Session |
| _ga / _gid | Google Analytics | Website traffic analysis (marketing site only). | 2 years / 24 hrs |
These cookies are used to track visitors across websites and display relevant advertisements. They help us measure the effectiveness of our marketing campaigns and limit the number of times you see an ad. We currently use these cookies on our marketing site (reinx.ai) only, not on the dashboard (app.reinx.ai).
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Meta (Facebook) | Ad targeting and conversion tracking. | 90 days |
| _gcl_au | Google Ads | Ad conversion tracking. | 90 days |
| li_sugr | Ad targeting for developer audience. | 90 days |
We do not use advertising cookies to track your financial transactions, agent activity, or any data within the Reinx dashboard.
When you first visit our Services, you will see a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time through our Cookie Consent Manager, accessible via the “Cookie Settings” link in the footer of our website and dashboard.
Please note that disabling certain cookies may affect the functionality of our Services. For example, disabling functional cookies will reset your dashboard preferences each time you visit.
Our Services respect the “Do Not Track” (DNT) browser signal. When DNT is enabled, we disable non-essential analytics and advertising cookies for your session. Strictly necessary and functional cookies will continue to operate as they are required for the Services.
Some cookies on our Services are set by third-party service providers. These third parties have their own privacy and cookie policies, which we encourage you to review:
Reinx does not control the cookies set by third parties and is not responsible for their use of the information collected. We select third-party providers who demonstrate commitment to data privacy and security.
The information collected through cookies may include:
This information is used in accordance with our Privacy Policy. Cookie data collected for analytics is aggregated and does not directly identify you unless combined with your account information for the purpose of improving your experience.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, additional rights apply under the General Data Protection Regulation (GDPR) and equivalent legislation:
For California residents, information about our use of cookies in the context of the CCPA/CPRA is available in our Privacy Policy. We do not “sell” or “share” (as defined by the CCPA) personal information collected through cookies for cross-context behavioural advertising.
Cookie retention periods vary by type and purpose:
You can delete all cookies at any time through your browser settings. Deleting cookies will reset your preferences and may require you to log in again.
We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or applicable regulations. When we make material changes, we will update the “Last Updated” date at the top of this policy, notify you through a revised consent banner on your next visit, and where required, obtain fresh consent for new cookie categories.
We encourage you to review this Cookie Policy periodically.
If you have questions about our use of cookies or this Cookie Policy:
Reinx, Inc.
3009 Hawksdale Dr, Unit #332
Las Vegas, NV 89134, United States
Privacy: privacy@reinx.ai
Website: reinx.ai